Q1: Are you the manufacturer or trading company? and where is your factory?
A1: we are professional manufacturer devote in producing Led outdoor, Led indoor display, rental display, stadium screen, advertising screen and stage screen etc. You are warmly welcome to visit our factory to learn the technical and maintenance skills and everything you need in our factory.
Q2:May be we will need some samples, what is the lead time of samples and lead time of order?
A2:We will arrange your sample of the charges within 1-2 days and arrange your order within 5-12 days after receiving your payment.
Q3:How can I place an order?
A3:Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time. For designing or further discussion, it is better to contact us with Whatsapp/Wechat/Skype/Email /Phone, in case of any delays.
Q4:How about the quality?
A4:Our led products must be testing of at least 72hours before shipping, from purchase raw materials to ship ,Each step has strict quality control systems to ensure led display with good quality
Q5:Can you offer a technical support? Since it's my first time....
A5:We provide free training for our customer, teach the customer how to set up screens, make configuration of parameters, broadcast the videos through Nova star and colorlight or Linsn control systems, our engineer can directly teach you how to control, or help you to do if you really don't know how to control(Our Engineer can text English, we can saving more time )
